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Processing Manager

Company: AmeriHome Mortgage
Location: Irvine
Posted on: December 3, 2019

Job Description:

The Loan Processing Manager for AmeriHome's Consumer Direct division will be responsible for hiring, training, and monitoring new processing team members. -The ideal candidate will possess a strong knowledge of mortgage lending industry laws and regulations. Have a proven track record in managing and motivating in an active fast-paced pipeline. -Experience with nationwide lending within a centralized sales and operations consumer-direct environment.Responsibilities will include:Maintain a thorough knowledge of incoming pipeline, as well as all files currently in the pipeline, to ensure progress is made on each file dailyTrain and update processing staff on all operational policies and procedures and investor guidelines.Assist processing staff and Sales Managers in resolving complex processing situations involving investor guidelines, processing systems and internal proceduresMonitor processing workflows to identify and implement enhancements or changes as neededHold processing staff accountable for their individual pipelines and file flow timelinesMonitor, review, and coach team members regarding individual performanceMonitor pipeline and projections to ensure proper staffing levels to meet production needsMonitor and ensure regulatory compliance for all team membersTimely and effective communication to team regarding internal and external changesEnsure that all team members are effectively communicating with appropriate partiesInteract effectively with operational areas and their managementFollow up with teams regarding inactive loans and data integrity.Assist in evaluation of efficient workflow processesMonitor and ensure professional, courteous, and effective communications between staff and borrowers, along with other internal departments, and external third partiesManage daily, weekly, monthly reports on team performance and drive -performance scorecard system that improves productivity and accuracy - -Qualifications/Requirements:Minimum of 5 years of mortgage processing/underwriting experienceMinimum of 3 years of supervisory experienceExtensive knowledge of mortgage loan processing and pipeline managementNationwide lending experienceComprehensive knowledge of TRID, FNMA, FHLMC, FHA and VA -guidelinesKnowledge of FHA Connection and the VA portalExcellent verbal and written communication skills are essentialExpert customer service skills; proactive communication to customers and partnersAbility to multitask in a high stress, deadline-driven environment, while keeping team members focused on pipeline management. -High degree of organization and attention to detailExtensive knowledge of local, state and federal regulations regarding consumer and mortgage lending

Keywords: AmeriHome Mortgage, Irvine , Processing Manager, Executive , Irvine, California

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