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PMN Engineer - Senior Cloud Operations Engineer (REMOTE)

Company: Presidio Inc.
Location: Irvine
Posted on: August 15, 2019

Job Description:

Presidio is a leading North American IT solutions provider focused on Digital Infrastructure, Cloud and Security solutions to create agile, secure infrastructure platforms for middle-market customers. We deliver this technology expertise through a full life cycle model of professional, managed, and support services including strategy, consulting, implementation and design. By taking the time to deeply understand how our clients define success, we help them harness technology advances, simplify IT complexity and optimize their environments today while enabling future applications, user experiences, and revenue models. As of June 30, 2018, we serve approximately 8,000 middle-market, large, and government organizations across a diverse range of industries. Approximately 2,900 Presidio professionals, including more than 1,600 technical engineers, are based in 60+ offices across the United States in a unique, local delivery model combined with the national scale of a $2.8 billion dollar industry leader. We are passionate about driving results for our clients and delivering the highest quality of service in the industry. Presidio is majority owned by affiliates of investment funds managed by affiliates of Apollo Global Management, LLC (NYSE:APO).

Digital Infrastructure:

Our Digital Infrastructure solutions help make existing IT infrastructure more efficient, while equipping our clients for a cloud-flexible, mobile-ready, highly secured, insight-driven future. Given the millions of potential configurations across these technologies, our clients rely on our expertise to simplify a highly complex IT landscape, helping to identify and deploy the solutions most appropriate for their business needs. Our Digital Infrastructure solutions scale from work group to the largest enterprise requirements.

We are a technology-centric organization with a deep appreciation for entrepreneurs. We encourage the use of multiple technology stacks and disciplines to solve problems. As the Senior Cloud Engineer, you will optimize and re-architect cloud environments to assist the client in their successful transitional journey into both the public cloud platform and software-as-a-service ambitions. This is a technically skilled, advanced role that requires extensive knowledge in application development, networking, data stores, infrastructure, infrastructure-as-code technologies, automated configuration management, application platforms and integrations, logging, monitoring, and AWS managed services. In this role, you will provide system administration expertise for business-critical cloud-native workloads to assure the client is secure, resilient, highly-available, scalable, and performant for its user base. You should be comfortable working in near-start-up conditions. You will be working in a selfless team environment where you will be expected to readily take ownership of initiatives that are self-started or engendered through collaboration. You have an appreciation for diversity of thought, action and team complexion. We genuinely care about our team's success and have built an environment that nurtures career growth, flexibility in tools, and product ownership.

Key Responsibilities:

* You will troubleshoot complex issues with clients' cloud infrastructure and applications

* You will configure, administer, and optimize cloud-native environments

* Use infrastructure and application performance monitoring, centralized logging, and error tracking to identify and resolve complex infrastructure, application, and serverless computing issues

* Troubleshoot API services

* Manage and optimize immutable infrastructure using infrastructure as code and automated configuration tools

* Perform TCO calculations and optimize cloud architecture to reduce total client spend

* Embrace security-first, assumed breach methodologies to ensure client compliance and continuously improve client security posture

* Utilize deployment automation from code check-in to production

* Continuously develop technical skills to gain mastery with the established DevOps toolchain and stay current with new services and technologies

* You will utilize your client-centric service delivery skillset that includes prompt and professional communication, fostering a strong, collaborative relationship with clients

* Ensure that Incident policies are followed throughout the entire lifecycle of the issue

* You will convey highly complex concepts in an intelligent and succinct way

* You will mentor associate level team members

* Participate in an on-call rotation during which you will be called upon to work off-hours to support client escalations

* Contribute to an internal knowledge base as required

Required Skills:

* We seek a Bachelor's Degree or the equivalent work and/or military experience

* We seek a minimum of 3+ years' experience deploying infrastructure and code changes using DevOps solutions

* We seek 3+ years' experience with code repository management, code merge and quality checks, continuous integration, and automated deployment/management using tools like Jenkins, Git, Jinja, Puppet, Chef, Ansible, Terraform, Packer, or comparable tools

* You have previous programming/scripting with Python, PowerShell, & Bash

* You possess prior experience managing full 3 tier application stacks from the OS up through custom applications

* Experience working in an Agile delivery environment

* Experience with system monitoring and analytics platforms, e.g. Nagios, NetXMS, DataDog, New Relic, AppDynamics, Prometheus, Grafana

* Solid understanding of AWS services, other providers a plus

* AWS Professional level certification

* You are Red Hat Certified System Administrator (RHCSA) or equivalent Linux administration skillset

* We seek experience with centralized logging platforms, e.g. Graylog, ELK, SumoLogic

* We seek experience with software containers and related technologies, e.g. Docker, Kubernetes, Rancher, ECS, EKS

* You have experience with load balancing and reverse proxy technologies

* You have experience with configuring, administering, and troubleshooting applications and infrastructure in an enterprise environment

* We seek knowledge of networking and application protocols such as HTTP, DNS and TCP/IP

* You have a basic understanding of PCI, SOC2, and HIPAA compliance standards


Presidio, Inc. is an Equal Opportunity/Affirmative Action Employer/ VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.

To read more about employment discrimination protections under federal law, please visit:

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance.

Presidio, Inc. is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services; please provide priority referrals to

RECRUITMENT AGENCIES PLEASE NOTE: Presidio has a strict PSL in place and will only accept applications from agencies/business partners that have been invited to work on this role through the Presidio portal. Candidate Resumes/CV's not submitted through the Presidio portal or submitted directly to Hiring Managers will be considered unsolicited and will be treated as gifts and no fee will be payable. Thank you for your cooperation. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other

Keywords: Presidio Inc., Irvine , PMN Engineer - Senior Cloud Operations Engineer (REMOTE), Engineering , Irvine, California

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