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Client Service Manager - Facilities Engineering

Company: RPMGlobal
Location: Irvine
Posted on: June 25, 2022

Job Description:

We are looking for a Client Service Manager with strong client relationships, established resume and reputation, team building and leadership capabilities, and business leadership skills to grow our Facilities Engineering practice nationally. Facilities Engineering covers all aspects of engineering design and construction support for industrial clients, with a focus on industrial water/wastewater/stormwater treatment and utility infrastructure. This senior role is an essential part of our growth strategy as we continue to provide quality solutions to our trusted clients.

  • Engage the marketplace to identify new clients and projects and collaborate with and enhance our established Facilities Engineering team to pursue and win those opportunities.
  • Leverage existing industry relationships and KJ's local and national project resumes to expand service offerings.
  • Utilize relationships, personal resume, and strategic planning skills to pursue and win work.
  • Build, lead, and motivate teams to provide unsurpassed client service on projects that we deliver.
  • Be responsible for managing key and strategic projects from the planning phase through construction. Responsibilities include:
    • Guide client and professional engagement to develop and enhance personal and corporate brand awareness and identify new opportunities and partnerships to further expand growth.
    • Collaboration with internal leaders for strategic hiring and staff development
    • Leverage existing client relationships to expand services
    • Project development oversight, including scope, schedule, fee preparation, negotiation, project staffing, and coordination of activities related to planning, design, and construction.
    • Travel to client and project sites for client visits/meetings and other travel to other Kennedy Jenks offices will be necessary. Credentials and Competencies:
      • Thorough understanding of the industrial wastewater market; established industry relationships, and strong technical knowledge of the industrial consulting business
      • An entrepreneurial spirit, proven experience with business development, relationship building, negotiation, and client service management delivered with the highest degree of integrity
      • Enthusiasm for team building, staff development, and collaborative inclusive leadership.
      • Strong writing, editing, research, and verbal communication skills.
      • Minimum fifteen (15) years of relevant experience
      • BS or MS in Chemical, Mechanical, Civil, or similar engineering field
      • Design-Build experience and DBIA certification is a plus
      • Valid driver's license and acceptable driving record We are committed to a hybrid work model, in which our employees enjoy the option of working from home or in our office collaboration centers.

Keywords: RPMGlobal, Irvine , Client Service Manager - Facilities Engineering, Engineering , Irvine, California

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