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Business Analyst-Operational Reporting (Hybrid)

Company: West Coast University
Location: Irvine
Posted on: November 25, 2022

Job Description:

*\*\*This is a Hybrid role where you will work in the office 3 days/week and from your home office 2 days/week.*
*Summary: *

* The Business Analyst works with key stakeholders to evaluate business and application processes and proposes solutions that improve organizational efficiency through enhanced operational reporting and reducing organizational risk in a highly regulated environment.
* The position gathers requirements, creates business requirements documentation, and works with a team to deliver reporting solutions that align with business requirements while ensuring integrity of system data and compliance with all regulatory guidelines.
* The results-oriented position provides excellent customer service and standards in support of the organizations mission.
* The Business Analyst will act as the link between our technical capacities and our business objectives working to improve business efficiency with cost effective operational reporting solutions.
* The position is also responsible for providing support and maintenance to critical enterprise applications and integrated solutions.
*Responsibilities: *

* Supports work for multiple projects, from analyzing requirements to designing, testing, deploying and supporting users on a solution that meet those requirements.
* Documents business requirements based on customer requests to guide development of delivery of operational reporting solutions.
* Understands business requirements to set functional specifications for reporting applications.
* Collaborates with teams across the organization while evaluating, developing, and delivering solutions. Provides clear communication and progress updates to internal teams and customers.
* Tests, debugs, and evaluates enterprise software upgrade releases reporting issues to vendors and documenting end user training materials, guides and report definitions.
* Interacts with development teams while reviewing, testing, coding and delivering final project.
* Extract data from Enterprise databases and other data source to create ad-hoc and organizational reports and dashboards.
* Supports, troubleshoots, and resolves customer reported issues on enterprise solutions on a daily basis.
* Maintain a deep awareness of the how the business operation works.
* Builds and maintains a detailed understanding of the critical data elements and how the business uses that data to improved results.
* Interacts weekly with external vendor support teams of enterprise solutions.
* Maintains system data security, confidentiality, and integrity.
* Adheres to College/University policies and procedures and conducts job responsibilities in accordance with the standards set out in the College/University's Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and state laws, and applicable professional standards.
* Maintains regular and timely attendance, reports to work as scheduled and as required to meet the needs of the College/University and assures time worked and/or time-off is recorded properly.
* Exercises care, proper use and maintenance of department equipment and supplies and identifies unsafe conditions and makes appropriate adjustments.
* Maintains order, cleanliness and safety at work.
* Performs other duties as assigned.
*Education: *

* Bachelor's degree in Computer Science, Information Systems or related field, or equivalent experience required.
* Master's degree or above in Computer Science or Information Systems preferred.
*Knowledge/Experience: *

* Generally 2-3 years of relevant experience required.
*Qualifications/Skills**: *

* Strong written and oral communication.
* Ability to manage multiple project and tasks simultaneously.
* Excellent customer service.
* Experience working with users developing business requirements.
* Have knowledge of database fundamentals and able to quickly shape data into reporting.
*Preferred: *

* Working knowledge of SQL and complex databases structures.
* Experience building operational reports using tools like Power BI, Tableau, etc.
* Experience designing, developing, implementing, and supporting enterprise applications.
* Experience working in higher education.
* Experience working with Salesforce Sales Cloud, Marketing Cloud, or Service Cloud.

Job Type: Full-time

* 401(k) matching
* Dental insurance
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Parental leave
* Referral program
* Vision insurance
* Monday to Friday

* High school or equivalent (Required)

* SQL: 1 year (Required)

Work Location: Hybrid remote in Irvine, CA 92617%58047475%

Keywords: West Coast University, Irvine , Business Analyst-Operational Reporting (Hybrid), Advertising , Irvine, California

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