Social Media Manager

Company: Igloo Products Corp
Location: Irvine
Posted on: May 14, 2022

Job Description:

We want to pay you to be on your phone all day. The Social Media Manager will be responsible for planning, execution, and management of Igloo's social media strategy. We are searching for a social media expert to execute our strategy, exceed our goals, and win hearts and minds of our existing and new fans. The perfect candidate will be familiar with all social platforms, understand nuance between them, and plan the right content and fan interactions on each. The Social Media Manager must be able to assist in creation of strategy, but also scrappy enough to execute posting content and interacting with fans. They will have the support of the entire marketing organization and manage one exclusive social content creator.

• Plan and publish content for all Igloo social platforms
  • Must exhibit clear expertise with Facebook and Instagram
  • Must have high proficiency with Youtube, Twitter, TikTok, Linkedin, Pinterest
  • In-house leader of social media, will brief marketing and broader organization on plans and results
  • Support brand and marketing teams in executing GTM calendar
  • Exceed goals for growth of fanbase and referral traffic to brand ecommerce site
  • Manage Content Producer, write and assign project briefs
  • Produce and maintain content calendar, provide access to team members
  • Interact with other social media accounts on behalf of Igloo
  • Be first line of customer service, responding to messages and creating customer service tickets
  • Bachelor's degree or equivalent experience in Marketing, Communications, or similar field
  • 3 years experience managing corporate social media accounts
  • Proven ability to scale social media fan bases
  • Strong communication, research, and presentation skills
  • Expertise with all major social media platforms
  • Proficient in project management software such as Asana and Trello
  • Proficient in communications software such as Microsoft Teams
  • Must align with Igloo brand values
  • Clear understanding of Igloo copywriting guidelines Preferred Qualifications:
    • Experience in freelance, corporate, and agency roles
    • Resourceful - can identify root of a problem, research, and solve on your own
    • Desire for personal and professional growth
    • Empathy - can understand multiple points of view, open to constructive criticism Igloo's Code of Coolness:
      • WE WIN AS A TEAM -- Each of us is an expert in our role and we work together to meet our We value communication, honesty and respect and operate with a high degree of integrity. Each one of us makes a difference every day. -
      • WE HAVE FUN -- Coolers are a fun business. While we take our work seriously, we don't take ourselves too seriously. We celebrate our successes as individuals and as a team.
      • WE FAIL FAST -- There are few decisions that any of us make that can't be reversed. We take calculated risks, and we hold ourselves accountable for the results. We change course when necessary and we learn from our mistakes. We win because we're willing to fail.
      • WE'RE SCRAPPY -- We treat the business as if it were our own. We do more with less and we have a high sense of urgency to meet the needs of our consumers and customers.
      • WE HAVE A POSITIVE CAN-DO ATTITUDE -- We see opportunity where others see risk. We go above and beyond our role to get things done for our customers and our teammates. Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.

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