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Supervisor, Data Entry

Company: LIBERTY DENTAL
Location: Irvine
Posted on: May 19, 2019

Job Description:

The Data Entry Supervisor will be in charge of coordinating staff responsible for handling claims intake and performing data entry tasks. Essential job duties include recruiting and training employees, providing guidance, taking disciplinary action when needed, conducting employee appraisal programs, and reporting to managers.



  • Supervise the daily activities of data processors and claims intake staff.

  • Responsible for directing and allocating work to staff, as well as training, motivating, monitoring and evaluating their work on a continuous and ongoing basis.

  • Assist in the development and maintaining of departmental processes and procedures, including identifying trends, evaluating work processes, and determining system improvements.

  • Maintain effective interdepartmental relationships.

  • Make effective and responsible decisions, based on standards established, keeping in mind the effect of the whole process.

  • Provide Manager with updates on all issues regarding quality, production, training, policy, procedures, and staff issues.

  • Ensures claims received are triaged and scanned on a daily basis.

  • Ensure the overall data entry process meets and exceeds performance standards and goals.

  • Perform other duties as assigned by management.



    Qualifications Education and/or Experience:



    • High School Diploma or GED required; bachelor's degree preferred.

    • Minimum 2 years of customer service experience required.

    • Minimum 2 years of dental experience required.

      Specific Skills/Knowledge:



      • General computer skills including Microsoft Office Suite.

      • Advanced knowledge of Microsoft Excel to perform statistical analysis.

      • Ability to create Microsoft Access databases, preferred.

      • Minimum typing speed of 45 wpm.

      • Ability to foster a team environment and motivate staff to achieve success.

      • Demonstrated ability to make sound decisions.

      • Capable of motivating staff to maximize performance and enhance work environment.

      • Ability to work independently.

      • Capable of meeting deadlines and adjusting priorities.

      • Project management skills.

        Environment and/or Physical Factors:

        Work is generally performed within an office environment, with standard office equipment available. Sedentary work involves extensive sitting, typing, close range vision most of the time.

        Sponsorship and Relocation Specifications:

        LIBERTY Dental Plan is an Equal Opportunity Employer.

        No relocation assistance or sponsorship available at this time.

Keywords: LIBERTY DENTAL, Irvine , Supervisor, Data Entry, Administration, Clerical , Irvine, California

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