Customer Service Representative
Posted on: July 18, 2021
Adecco is currently assisting a local client in filling a
multiple temp to hire Customer Service Representative positions
located in Irvine, CA. This person will be taking high volume in
bound calls working in a call center environment. We are looking
for people who have high energy and display excellent communication
Responsibilities of the Customer Service Representative
•Maintain a constant focus on exceeding the customers expectation
the first time, every time.
•Provide timely, quality, front-line support and act as primary
contact for field staff and end users.
•Perform Tier 1 troubleshooting and problem-solving.
•Provide call-handling, incident management, and communication
skills to accurately diagnose incident and determine necessary path
•Provide critical thinking skills to resolve incidents quickly and
•Utilize active listening and documentation skills to capture all
steps taken by field staff and end users during support
•Demonstrate a good understanding of wireless technology and call
Keywords: , Irvine , Customer Service Representative, Administration, Clerical , Irvine, California
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