Full-Time Night Auditor
Company: Doubletree by Hilton Irvine Spectrum
Location: Irvine
Posted on: March 17, 2023
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Job Description:
Prior Hilton and OnQ experiencepreferred.
Position Summary:
Audits, balances and reports on the various areas of the hotel
(e.g. food and beverage outlets, rooms/front desk, gift shop, etc.)
to provide accurate, timely information and to ensure company and
Hotel policies and procedures are followed and to prevent
fraud.
Hourly Rate: $18.50
Primary Responsibilities/Essential Functions:
-Audits, balances and reports on any/all food and beverage outlets
(e.g. restaurants, lounges, banquets, room service) cash and credit
operations to include but not limited to checks, over/short
figures/tally sheets, deposits, counts, house charges, promotional
materials, postings, etc. and reset all registers to ensure
accurate, timely information.
-Audits, balances, posts and reports on the front desk transactions
to include but not limited to room charges, phone calls, zero
balance folios, corrections, adjustments, taxes, disputed charges,
over/short figures, deposits, etc., to ensure accuracy and verify
proper cash handling procedures are followed.
-Audits, balances and prepares, verifies and reports on room
information to provide Rooms Management with a picture of how they
are performing. Prepares and inputs statistics and income journal
sheets for preparation of daily reports.
-Balances and closes all bank ticket codes, daily.
-Runs night audit final after insuring all revenues are in balance
nightly.
-Resolves guest complaints within scope of authority, otherwise
refers the matter to management. Notifies supervisor and/or
Security of all unusual events, circumstances, missing items, or
alleged theft.
-Notifies management of any problems resulting from guest
complaints, intoxication or disruptive behavior.
-Follows all safety policies and procedures.
Qualifications (relevant experience, education and training):
-Normally requires one to two years accounting or Guest Services
experience
-Requires general knowledge of accounting and bookkeeping
transactions commonly used at comparable hotel or resort.
-Must have excellent customer service/communication skills to work
with guests of various social, cultural, economic and educational
backgrounds for the purpose of resolving problems/complaints and
providing a high level of guest satisfaction.
-Able to use mathematics to solve problems.
-Requires ability to use computers programmed with accounting
software to record, store and analyze information.
-Uses logic and reasoning to identify the strengths and weaknesses
of alternative solutions, conclusions or approaches to problems.
Requires attention to detail. Must be able to solve problems and
remain calm and alert if dealing with difficult guest, during busy
activity periods or in an emergency situation.
-Must be able to speak, read, write and understand English to
understand instructions, safety rules, and communicate with
guests.
-Able to work independently with minimal guidance and as part of a
team.
DoubleTree by Hilton Irvine Spectrum is an equal opportunity
employer M/F/V/D.
(ref. 49586)
Keywords: Doubletree by Hilton Irvine Spectrum, Irvine , Full-Time Night Auditor, Accounting, Auditing , Irvine, California
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