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Billing/Collections Specialist

Company: Taxrise
Location: Irvine
Posted on: September 17, 2022

Job Description:

TaxRise Inc is the nation's fastest-growing tax relief company. Touting both an innovative approach to tax resolution and an exciting work environment, we are unlike any ordinary tax relief firm. Each of our departments exudes its own distinctive and engaging energy, seasoned with a healthy amount of hype.We're on a mission to evolve the way taxpayers resolve their tax issues. Join a team who loves to celebrate, break-company-records, and most importantly, change lives. We're the fastest-growing company in our industry and looking to expand our team, so we can truly dominate this space.This is NOT a remote role, located in Irvine, CA. Summary: The purpose of this position is to manage and collect outstanding accounts. The Billing/Collections Specialist is responsible for reaching out to the client and early intervention on delinquent accounts. The ideal candidate will be a self-starter and have experience in both collections and customer service. Job Duties and Requirements: Resolves client-billing problems and rescue accounts receivable delinquency Handle inbound and outbound calls for past due accounts Assist with the billing process to our clients Follow federal and state laws dealing with debt collection Ensure the filing maintenance of the department is up-to-date and completed accurately. Follow up on payment arrangements Identify issues causing account delinquency and discuss with QA Manager Ensure all client contact information is current Regularly monitor open accounts and identify outstanding debts The job includes other duties and responsibilities assigned by management Education And/Or Experience: High school diploma or general education degree (GED); or three years of related experience and/or training; or equivalent combination of education and experience. Prior experience in debt collection Accounting/Finance background (preferred) Experience in Tax Resolution (preferred) Experience in handling sensitive information from clients in a discreet and ethical manner What Do We Offer? Medical, Dental, and Vision Insurance after 60 days Paid Time Off (Vacation, Sick, Holidays) 401(k) retirement plan Professional Development Program Access to on-site gym and gaming lounge Quarterly company outings Catered meals every Friday_The above is intended to describe the general content and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._Tax Rise Inc is an equal employment opportunity employer and prohibits discrimination and retaliation in employment based on race, religious creed, color, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, uniform service member status, marital status, pregnancy, age, medical condition (cancer related or HIV/AIDS related), genetic characteristics, physical or mental disability, as well as any other category protected by federal, state, or local laws. In accordance with applicable federal and state laws protecting qualified individuals with known disabilities, Tax Rise Inc will attempt to reasonably accommodate those individuals unless doing so creates an undue hardship on the Company. Principals only. Recruiters, please don't contact this job poster. Please do NOT contact us with unsolicited services or offersJob Type: Full-timePay: $25.00 per hourBenefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid sick time Paid time off Paid training Referral program Vision insurancePhysical setting: Call center OfficeSchedule: 8 hour shift Monday to Friday No weekendsAbility to commute/relocate: Irvine, CA 92612: Reliably commute or planning to relocate before starting work (Required)Experience: Debt Collection: 1 year (Required) Tax Resolution: 1 year (Preferred)Work Location: One location

Keywords: Taxrise, Irvine , Billing/Collections Specialist, Accounting, Auditing , Irvine, California

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