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Billing - Medical Records Team Lead

Company: Invitae
Location: Irvine
Posted on: November 19, 2021

Job Description:

SCHEDULE:--Mon - Fri, traditional PST hours Invitae is dedicated to bringing comprehensive genetic information into mainstream medicine to improve healthcare for billions of people. Our team is driven to make a difference for the patients we serve. We are leading the transformation of the genetics industry, by making clinical-grade genetic information affordable and accessible to guide health decisions across all stages of life.-- Our team is expanding rapidly, and we are looking for people who are passionate about helping improve healthcare.-- Invitae is expanding our Billing team in the Irvine area. This team is responsible for maximizing revenue for the company. The Billing team interacts with health insurers to secure coverage and reimbursement for our patients. As an operational team in a fast-paced environment, we are constantly looking for ways to improve processes and workflows, while maintaining and improving revenue. We are seeking to add a Medical Records Team Lead to our Billing team with experience in overseeing the medical records billing processes. We are looking for an energetic individual who is self-motivated and demonstrates initiative in a highly collaborative and team oriented environment. PRIMARY RESPONSIBILITIES AND ESSENTIAL DUTIES

  • Oversee the day-to-day operations of the Medical Records functional area
  • Maintain all Invitae processes and policies to respond clearly to high volume medical records requests and phone inquiries
  • Mail/file/scan correspondence
  • Identify issues and suggest potential improvements
  • Collaborate with the team to develop best practices to ensure we are providing the best service and experience for all customers
  • Manages and maintains quality assurance across the billing department
  • Effectively communicates and resolves billing issues through team collaboration
  • Provides support and feedback to ensure continued success in insurance collections
  • Team building, implementing and executing processes development where needed
  • Coordination of hiring, training and coaching of staff
  • Participate in projects that extend beyond your day-to-day to stretch you to think outside the box KEY ATTRIBUTES
    • Exceptional attention to detail and organizational abilities
    • Dependable professional with excellent interpersonal skills
    • Drive success while working under pressure
    • Have high energy, be a self-starter, a great teammate and ready to roll up your sleeves to get things done
    • Be flexible and adaptable with a drive to go above and beyond
    • Effective problem-solving in a dynamic, fast paced, team-based and rapidly changing environment
    • Proven track record for improving workflow and fulfillment of departmental objectives
    • Strong leadership skills with the ability to motivate
    • Traditional Mon-Fri work schedule
    • 5+ years experience in a billing leadership/managerial role
    • Strong understanding of healthcare revenue cycle
    • Experience using Google Apps, Mac OS X, and CRM applications (i.e. Salesforce) At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Please select your work authorization for this position. U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Invitae are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Are you Hispanic/Latino? Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
      • Autism
      • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
      • Blind or low vision
      • Cancer
      • Cardiovascular or heart disease
      • Celiac disease
      • Cerebral palsy
      • Deaf or hard of hearing
      • Depression or anxiety
      • Diabetes
      • Epilepsy
      • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
      • Intellectual disability
      • Missing limbs or partially missing limbs
      • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
      • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression Disability Status 1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at . PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: Invitae, Irvine , Billing - Medical Records Team Lead, Accounting, Auditing , Irvine, California

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